Travel agencies in Macao are licensed and supervised by the Macao Government Tourism Office. Most offer services such as visa application, ticket bookings, luggage handling, hotel accommodation, and transportation in addition to various miscellaneous services. Whether you wish to join local group sightseeing tours in Macao or plan to travel to Hong Kong and China, local travel agencies can cater to your every need.
To build Macao into the World Centre of Tourism and Leisure, to cope with the industry’s steady development, enhance the service quality of tourism and related sectors as well as promote the commitment to quality, the Macao Government Tourism Office (MGTO) launches the “Quality Tourism Services Accreditation Scheme” for restaurants and food and beverages establishments in 2014. Later, the scheme was extended to travel agencies in 2016. Participating merchants who achieve the service criteria set forth for the scheme will be granted the “Star Merchant Award” and the “best of the best” performer will be granted the “Service Star Award-Inbound Service” and “Service Star Award-Outbound Service” in the respective category.